❓ Are Authentic Heroes jerseys licensed by the teams or leagues?

No. Authentic Heroes products are licensed directly from the athletes who wore the jerseys. We are not affiliated with, endorsed by, or licensed through any professional sports teams or leagues.

❓ What makes the jerseys collectible?

Each jersey we create includes fibers from an actual game-worn jersey under license from the athlete. We also keep records of each sale to track authenticity and provenance, so your collectible always has verifiable history.

❓ Can I return or exchange my purchase?

• All sales are final.
• We only accept returns or exchanges if the item you received is defective or incorrect.
• Digital collectibles (NFTs) cannot be returned, refunded, or exchanged.

❓ What about shipping errors?

Customers are responsible for providing accurate shipping information. Authentic Heroes is not liable for lost or delayed items caused by incorrect or incomplete addresses.

❓ How do NFTs (digital collectibles) work?

When you buy an NFT from Authentic Heroes:

• Your purchase is recorded on the blockchain for permanent verification.
• Ownership cannot be changed, reversed, or deleted by Authentic Heroes.
• You are granted a license to use and display your NFT for personal, non-commercial purposes (unless otherwise stated).

❓ Do NFTs or collectibles increase in value?

Not necessarily. The value of collectibles and NFTs is speculative and may go up or down over time. Authentic Heroes makes no guarantees about future resale or investment value.

❓ Is my personal information secure?

Yes. We collect and store customer information only to fulfill your order, track authenticity, and maintain provenance. Please see our [Privacy Policy] for full details.